SwapFulfill

Privacy Policy

Last updated: September 6, 2025

SwapFulfill, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by SwapFulfill. This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, SwapFulfill. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. The information we may collect includes:

  • Name / Username
  • Email Addresses
  • Business Information (Company Name, Warehouse Address, etc.)
  • Password
  • Usage and Log Data

2. How We Use Your Information

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions and facilitate the core functionality of our fulfillment network.
  • To send periodic emails.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Specifically, to operate our network, we may share certain operational data (such as product information, inventory levels, and order details) with your matched partners to facilitate fulfillment swaps. This is a core function of the Service and is governed by our Partner Agreement.

4. Your Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

5. Security of Your Information

We use a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date above. We encourage you to periodically review this Privacy Policy to stay informed of our updates.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@swapfulfill.com.